Digitalisation & AI in 2021: What you need to know

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Summary :

  1. How AI Development Makes Companies More Effective?
  2. Using AI digitalisation to Keep Your Business Efficient
  3. How can I incorporate AI into my businesses?
  4. What other factors are important to AI app development?

Digital tools make a significant contribution to the day-to-day activities of any team. This is now the reality of the 21st century. Digital skills, citizen use of the Internet, digital integration by enterprises and digital government services have become so important that many economists now take into account the digital economy index for a particular region when constructing their charts and developing marketing strategies. Recently, AI, or artificial intelligence, is one of the digital tools being implemented in a wide variety of industries, from searching for a product on the Internet to automatically sending emails to customers and colleagues. Experts are confident that the introduction of AI innovations will radically change most markets.

How AI Development Makes Companies More Effective?

Digitalisation can be a big challenge for many companies. In the 21st century, most brand owners, including heads of major firms and governmental entities, are focused on developing and implementing digital processes to boost productivity. As a result, there is a huge demand for developers needed to help innovate and make organisations more efficient. In the UK, the banking sector, government services, and trading platforms are some of a few areas to name that have already managed to improve processes by implementing artificial intelligence.

With proper digitalisation, document-based workflow costs can decrease dramatically, which is one of the main draws for organisations to go digital. Companies that prefer paper workflow over digital workflow also tend to pay far more than digitalised companies because of inefficiency and duplicated tasks. Due to lack of information transfer within the organisation, managers and their subordinates can sometimes perform the same tasks by accident leading to lost time and money. The introduction of digital technologies such as online presentations and meetings help eliminate such problems through streamlining communication and ease of access to information, and AI is at the forefront of this movement. However, these are not the only benefits of digitalisation. Other key advantages of digital development are as follows:

  • Continuity of processes. In addition to significant savings in time, resources and money, innovation in any industry has a positive impact on the quality of services offered. For example in a retail company, thanks to digitalisation both buyers and company managers can track the status of the order, monitor routes, and so on. Moreover, the majority of the processes can be monitored in real-time, which has a positive effect on trading and marketing. When adding artificial intelligence to the mix, the accuracy and ease of use of such platforms can be significantly increased.
  • Availability 24/7. AI is quickly becoming the backbone of most Apple iOS and Google Android apps. Smart systems create routes for carriers, control production cycles and assist in completing other tasks. When it comes to customer service, artificial intelligence is being used to streamline the entire process. Where once companies relied on humans to assist customers, AI allows people to order services, ask questions in the chat and submit requests 24/7.
  • Less Margin for error of repetitive processes. Machine learning (ML) is great for catching errors that humans have made and also that moderators or quality control personnel may have missed. While AI may not always be an answer for replacing a human worker entirely, adding ML is an excellent way to boost productivity and reduce the margin of error in your organisational processes, and proprietary services.

The machine learning market is growing rapidly. In 2020, the volume of Microsoft donated in this industry exceeded the $1,9 billion mark and, according to forecasts, by 2022 it will increase to $5 billion. But before using such a tool in your business, you need to figure out the possible options for its implementation within your business and likely speak to a firm that specialises in ML or AI.

Using AI digitalisation to Keep Your Business Efficient

Thousands of business owners who champion digitalisation have long been convinced that AI is the future. Now that we have touted the benefits of digitalisation, and the growth of AI in this process, you may be interested to know how AI can help your organisation.

  • Business owners can streamline teamwork, customer, offer and file management with one efficient and secure solution
  • Optimising existing processes, eliminating errors caused by manual data entry can be carried out in real-time.
  • AI can be applied to different software for a wide range of services to create a tailored product for your business from start to finish.

How can I incorporate AI into my businesses?

The best way to incorporate AI into your business is to either find an app that uses AI that can be adapted to your business or to work with a consultant to help you develop one. Either way, in this day and age, AI consulting and process automation are indispensable. Finding a solid data science consulting agency can save you a headache down the road as oftentimes it is easier to build a successful AI model for your business from the ground up.


What other factors are important to AI app development?

It's also important to remember that AI App development is not simply about the work of competent programmers. This means not only understanding the principles of programming, analytics, and machine learning but also understanding the nature of your business. All of this significantly affects whether a particular project will be successful. So, business owners must pay attention to the following:

  • Expected profits from digitalisation depend on the dynamics of interdependent industries
  • Software compatibility with other systems used
  • Competitors and third parties in the market

Professional teams must be well-versed in all aspects that may influence the project. This is another reason why it pays to find a consultant who can commit to being fully involved in your specific organisation’s tasks.